Every Best of the Web membership comes with Review Management tools that help you effortlessly generate, collect, and display reviews from your customers. Our easy-to-use software will elevate your business to the next level and boost your online reviews by streamlining your reputation management process from one platform.
Best of the Web Review Management Tools
Collecting and managing online reviews can become cumbersome without Best of the Web’s Reputation Management Software. We provide you with the tools to keep this part of your marketing efforts super simple. We will generate a personalized link and widget to add to your website, email, marketing materials, SMS messages, and social media. This link will bring your customers directly to the review form where they can add a star rating, and a detailed review of your business. Our editors check every review for legitimacy to make sure there is no SPAM and that your business is not getting fake reviews. Show off your reviews on your website with your unique widgets that come with easy-to-install instructions!
How to Collect and Manage Reviews Using Best of the Web
Leave a Review Button
The ‘Leave a Review’ button is part of all membership plans and you can add them to your website or marketing materials. Your customers will be sent directly to a review request form that will be tied to your business.
They will be able to leave a title that will grab the attention of other potential customers along with a message that can explain what services they used at your business and how it impacted them directly.
Add this Review button to your website, email signatures, or other marketing materials you have to make it easy for your customers to leave you a review.
This personalized link is a part of all membership levels and you can use it in hyperlinks in emails or social media to ask for reviews from your customers.
To get your personalized review request link, log into your account and go to Listing Reviews. In the Widgets area, you will find your Review Link that will send your customers to your Review Page.
After your customer clicks this link, they will be asked for a star rating of your business, and to leave a detailed description of their experience with your business.
Stacked Review Widget
Add this to your website to show your star rating and links to your Best of the Web profile and reviews.
It’s easy to add to your website in the spot where customers will see it while researching your company, making their trust level raise when deciding whether to hire your business for their needs.
The rating will be automatically updated every time a customer leaves a review, so you can rest assured your business rating is always up to date on your website
Horizontal and Simple Review Widgets
Add either version of this widget to your website to fit in with the overall style of your brand. Pick which one stand out and grab your customer’s attention.
Sign in to your Best of the Web account and go to the Listing Review section to find these two widgets with instructions on how to add them to your website.
Reviews help potential customers see that your current and previous satisfied clients felt compelled to share their experience with the world.
Premium Review Management Tools
Review Short Link (Unbranded Available)
As part of Premium membership, you have access to our specialized review request short links. These links will display better on your website, in emails, and in social media profiles.
When you have a character limit to work with, like on Twitter, these links are the perfect way to request reviews. You can use the remaining space to add unique content to your requests.
Businesses have found these short URLs to be more memorable, look more professional, and look more trustworthy. Start using this short link today to build trust with your customers and get more reviews.
Review Forms (Unbranded Available)
No need to build a form for your website and collect reviews for your business, we have one for you!
Customize this form with your own logo! You can add this to your website so customers can be directed directly to your review page. Once the review is approved, it will be published and sent to other profiles that you have linked.
Embed Reviews on Your Website
This premium feature is a favorite of business owners who are listed on Best of the Web! Choose the style which suits the design of your website best and display review content and messages right on your website!
New eviews will boost conversions, increase trust in your business, and add fresh content to your website.
Send Reviews to other Review Platforms Automatically
Link up your other review platforms on in the Review Source section of Best of the Web’s Review Management Tools. Add your profile once and we will send your Best of the Web reviews to these other platforms. We currently integrate with:
- Martindale Hubbell
There is an option to allow your customers to leave a review directly on these websites as well, by toggling the on/off button. We have created a one-stop-shop for you to manage your reviews in one place, and tools to grow your reviews and improve your online reputation, all a part of your Best of the Web membership!
How to Respond to Reviews using Best of the Web’s Review Management Tools
Responding to online reviews, whether positive or negative gives you a chance to increase your credibility and communicate with the reviewer. Sometimes bad reviews are added online but there could be a major miscommunication or misunderstanding that you can resolve here. This also shows your future customers that you are willing to hear feedback to improve their experience with your business.
In your Customer Portal, you can find reviews that have not yet been responded to. These responses will be displayed publicly, so use your best judgment and be honest in your response. This is a great opportunity to share reviews on social media using the share button.
Share Reviews on Social Media
Did you get a positive review from a customer? Share it with everyone on social media with the click of one button!
Once you are notified of a new review just log in and click that Share button! A new window will open and auto-populate your Facebook post or Tweet with a link to the review. Personalize it with your own comment and share it with the world. You deserve those accolades, you worked hard for them!